I received an update to the support ticket. Anyway, follow 'my' instructions below.ġ- Select "SUPPORT" at the top of the forum pageĢ- Click the "Ask Support" box on bottom right of the pageģ- Under "I NEED HELP WITH" > choose "Music" or other generalized category, ignoring the "P erhaps this will help you" optionĤ- Further down on the page choose your application ( again): (SOUND FORGE Pro or Audio Studio)ĥ- At the bottom-right, click the blue button "SEARCH FOR OTHER SOLUTIONS"Ħ- Enter a keyword, such as 'MP3' and click the "FIND A SOLUTION" buttonħ- Scroll down to the bottom of the page and select "SEND A SUPPORT REQUEST"Ĩ- Log in to your account again if necessaryĩ- If so desired, your can change the subject text (which is the previously entered keyword)ġ0- " Describe your issue as detailed as possible" in the text box. I do not know if it is due to incompetence or if it is intentional to avoid requests. This obviously a bug with Build 111, since it worked a few minutes before with the previous build.ītw, Sending an on-line support request is confusing to say the least, but do not blame me. I then checked the 'Channel Converter' and get the same error' The number of channels cannot be less than 1" Something is forked-up' An I will contact 'the deep thinkers' at Magix support, I suggest you do the same. On the forth try, Pro 14 update installed, SF launched, reactivated and opened normally.
Relaunching SF again resulted in the same "Update Available" message, I then went through the same update sequence. After the update downloaded and SF attempted to restart, I got the error message: "Your PC must have Win 7 or 8" (or something to that effect). Welcome to the Magix Sound Forge forum just updated to the latest build (111), though it took a few tries though to get it to install.
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